FAQ


What are your hours?
White Horse Black Mountain has a full schedule of events each week.   Most of our events take place in the evening but we also feature occasional daytime events (especially on Saturday and Sunday).   Most of our evening shows begin at either 7:30pm or 8:00pm and we open the doors 30 minutes prior to the show.  

What is your street address?
White Horse Black Mountain is located at
105c Montreat Road
Black Mountain NC 28711   USA
 

Do you serve food?

White Horse serves a variety of snacks including crackers, chips, and other items.   There are a number of great restaurants within easy walking distance of White Horse.   We encourage folks to pickup up a meal or sandwich from one of our neighboring restaurants and bring it in to White Horse.
          CLICK HERE for more info on our concessions




Do you serve liquor?

We serve a variety of beers, wines, soft drinks, and other beverages.  At this time we do not serve liquor.   You can take a look at our menu by clicking here.



How do I purchase tickets?
You can purchase tickets in the lobby before a show.  Our doors generally open about 30 minutes  before a show.   You can also purchase tickets in advance.     To purchase advance tickets on-line click here.


What is the size of your venue?
Our venue is 4400 square feet.   The fire marshall allows us to have up to 300 people.  Depending on how the seats are arranged a crowd of 150 can make the place look pretty full.   

Can I reserve a specific table or seat ...or...is it General Admission?
All of our shows our general admission with no assigned seating.  
We offer "caberet-style" table seating for most shows.     
Our seated capacity is around 200 depending on configuration.  We offer table seating for approximately 100 guests, and an additional 100 chairs without tables. Seats are available on a 1st come 1st served basis.



What do I do if I want to seat right up front?
Arrive early.   We're a friendly place.  Come early, get a seat, visit the bar, peruse the music memorabilia in our lobby, listen to some great recorded music before the show.

What is your location?  How do I get there?
To learn more about our location Click Here.
To get driving directions Click Here 


Where can I park?

There are a number of free parking  in downtown Black Mountain, all within easy walking distance of the venue.   We have parking directly adjacent to our building.  There is on-street parking all over town.  There are several parking lots withing a block and a half of our venue.  The Presbyterian Church adjacent to our venue also allows use of their parking except when they have services.     


How do I find out about upcoming concerts?

Can I  bring my children?

Do you allow smoking?

Do you accept credit cards?

Do you have a ATM machine close by?


What is your policy on refunds?

Any refunds authorized by White Horse Black Mountain LLC will be provided as a credit to the credit card used at the time of the purchase. Refunds are provided on a case by case basis based on communication between the purchaser and a duly authorized representative of White Horse Black Mountain LLC. Should no refund be requested 48 hours previous to the event for which the admission(s) was purchased, White Horse Black Mountain LLC is hereby not obliged to issue said refund. White Horse Black Mountain’s intent with regard to refund policy is to allow admission purchasers who have personal, travel or other force majeure type emergencies to receive refunds as requested.


My cousin has this really cool band.  Will you book them to play at White Horse?



I'm looking to raise funds for a wonderful non-profit organization, political organization, family in need, or other worthy cause.  Do you ever do benefit events?







I'd like to rent White Horse for my Wedding Rehearsal Party.  What do I do?

I'd like to rent White Horse for my Class Reunion.  What do I do?

I'd like to rent White Horse for my Birthday Party.  What do I do?

I'd like to rent White Horse for my Corporate Event.  What do I do?

I'd like to rent White Horse for lots of other types of events.  What do I do?